Company Information

 
WHY DON’T YOU HAVE TENS OF THOUSANDS OF PRODUCTS?
 
CAN I VIEW YOUR PRODUCTS AT A RETAIL LOCATION?
 
DO YOU OFFER FREE FLOORING AND CABINETRY SAMPLES?
 
WHY IS YOUR PRICING HIGHER ON 3RD PARTY WEBSITES LIKE AMAZON?
 
DO YOU HAVE A WHOLESALE PROGRAM FOR BUILDERS?
 
CAN I RECEIVE HELP DESIGNING MY SPACE?

Flooring Question

 
I’M NOT A CARPENTER, CAN I REALLY BUY FLOORING ONLINE?
 
HOW DO I DETERMINE HOW MUCH FLOORING TO ORDER?
 
HOW DO I KNOW WHAT TRANSITION STRIPS I NEED WITH MY FLOORING ORDER?
 
WHY IS THE SHIPPING THE SAME REGARDLESS IF I ORDER 2 CASES OR 30 CASES OF FLOORING?

Vanity Question

 
WILL MY VANITY BE ASSEMBLED?
 
WHAT ARE YOUR POET’S COVE VANITIES MADE OF?
 
IS THE TOP REAL STONE, OR A FAKE STONE THAT ONLY LOOKS GOOD IN PHOTOS?

Cabinet Question

 
I’M NOT A CARPENTER, SHOULD I REALLY BUY RTA CABINETRY?
 
WHAT IS “RTA” CABINETRY?
 
WHAT IS THE BENEFIT OF “RTA” CABINETRY?
 
WILL MY CABINETS ARRIVE PRE-ASSEMBLED?
 
HOW LONG WILL IT TAKE ME TO ASSEMBLE MY CABINETS?
 
IS PROFESSIONAL CABINET ASSEMBLY AVAILABLE?

ORDERS/SHIPPING/DELIVERY QUESTIONS

 
I PLACED MY ORDER. WHAT HAPPENS NEXT?
 
WHEN WILL MY ORDER SHIP?
 
WHO DO I CONTACT FOR CUSTOMER SERVICE?
 
IS IT SAFE TO USE MY CREDIT/DEBIT CARD ON YOUR SITE?
 
DO YOU COLLECT SALES TAX ON ORDERS?
 
WHY WON’T YOUR WEBSITE ACCEPT MY CREDIT CARD?